Shipping and Payment

Shipping Information

We take great care in ensuring your products arrive fresh, intact, and on time.

  • Processing Time: Orders are typically processed within 2 business days.
  • Delivery Within Switzerland: We offer reliable delivery services across Switzerland and Liechtenstein using SwissPost. Your products will arrive promptly, typically within 2 business days after shipping.
  • International Shipping: While we primarily ship within Switzerland, we may accommodate international orders upon request. Please contact us for availability and shipping rates.
  • Shipping Costs: Shipping rates are calculated at checkout based on the order weight. No cost for pickup at our walk-in shop. Please contact me for an appointment
Swiss Post Partner Logo

We use eco-friendly, secure packaging to ensure your items arrive safely while minimizing environmental impact.

Payment Information

At Primrose Secret Garden, we offer a variety of secure and convenient payment options:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express and Discover.
  • Twint: A fast, secure way to pay online, at the walk-in shop or market purchases.
  • Cash Payments: For walk-in shop or market purchases, cash is gladly accepted.
PSG Payment Methods